About Us:
We’ve been in business for 20 years and nationally recognized. Our company is a registered company specializing in products that extend beyond expectations in quality and value. We are a full-service manufacturer and supplier of decorative products for healthcare and commercial interiors, with a client roster that includes some of the largest healthcare facilities in the nation. We were founded on a single principle. To care for everyone we come in contact with, without exception. To care for our suppliers, our community, our team members and especially our clients. With the increasing market size for hospital industry, we are motivated to cater the needs and improve quality of services and products for healthcare centers. We are a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It!
About the Role:
Do you have a pleasant personality and excellent communication skills? If yes, you could be a perfect fit for this role. We are looking for a Receptionist to maintain and manage our front desk. Your duties and responsibilities are providing customer support and redirect the phone calls to the respective departments accordingly. You will be the first point of contact between a customer and a company.
Key Responsibilities:
Greeting customers with a pleasant attitude and responding to their queries efficiently
Answering phone calls in a pleasant and friendly manner
Maintaining the reception area clean and tidy
Managing the meetings and list of attendees
Organizing, sorting, distributing mails and dispatching them to the respective departments
Receiving calls forwarding them to the respective employee or department
Providing relevant information to customers who visit or call
Handling queries and maintaining their records
Maintaining and updating event calendar and scheduling meetings
Following up with the customers and ensuring their issues are resolved
Maintaining, updating and monitoring the logbook
Monitoring and maintaining security by issuing visitor badges/visitor passes
Performing various administrative duties and clerical tasks such as faxing, emailing and making phone calls
Keeping an inventory of office materials such as stationery, papers, files, etc.
Required Qualifications:
Bachelor’s degree in any discipline. or High school diploma
2 years of working experience as a Customer Service Representative or relevant position
Working knowledge with office equipment or software
Excellent verbal and non-verbal communication skills
Proficient in Microsoft Office
Pleasant personality
Excellent time management skills and ability to prioritize the task
Outstanding organizational and interpersonal skills
Outstanding customer service skills
Exceptional attention to detail